Admissions Officer

The Admissions Officer will oversee the admission process from enquiry to settling, managing both local and international enquiries with professionalism and efficiency to convert them into successful applications. This is an exciting opportunity for someone who is passionate about education, dedicated to delivering exceptional customer service, and eager to support the growth of our international school. This is a front-facing role for prospective families and the ideal candidate will represent the school in a friendly, positive and well-presented manner.

Main Responsibilities:

• Manage the admissions process from first enquiry to the pupil’s arrival at the school, ensuring that it delivers excellent, warm, effective, and timely professional customer service
• Build and maintain a relationship with prospective families, providing excellent communication and an efficient, clear process for them
• Prepare and conduct tours of the school sites, meet and greet visitors, ensuring that all aspects of a visit provide an excellent first impression and customer experience
• Organise and implement open days and informational events, following up visits and canvassing feedback in order to maximize conversion of visits to applications
• Input data provided on Application Forms into management information system, organize assessment sessions, taster days and visits for prospective students
• Contact candidates’ current schools for confidential references and safeguarding information, chase any missing documents, ensuring all relevant information is uploaded to the school MIS
• Liaise with colleagues to prepare and align the school’s marketing plans to support admissions goals, analyze admissions data to prepare regular reports for school stakeholders
• Contribute to strategic plans to improve admissions processes, meet intake goals and support the expansion into Senior School
• Support school events where necessary, occasionally on weekends or during the evenings
• Work together with the administrative team to maintain front office presence where necessary

Requirements:

• Excellent communication and organizational skills
• Dedicated to delivering exceptional service for prospective families, with a warm and friendly demeanour
• Flexibility and willingness to 'go the extra mile' for prospective families
• Strong ability to build and maintain relationships within the school community
• Ability to manage competing priorities and deadlines effectively
• Knowledge of safeguarding and GDPR requirements
• Ability to work independently and as part of a team, contributing to a positive and collaborative work environment

Qualifications:

• Bachelor's degree or equivalent experience
• Excellent IT skills and mastery of Microsoft Suite; capacity to learn iSAMS Admissions Module
• Experience working within a school not necessary but preferable
• Native or near-native mastery of English; ability to communicate in French not necessary but preferable
• Legal working and residential permission in Belgium (no visa sponsorship is available for this role)

Applications without these essential criteria will not be considered.

Working at BJAB offers:

• A competitive salary based on experience and qualifications
• Lunch vouchers for each working day
• Ecological product vouchers
• Transport compensation
• Pension plan
• Hospitalisation insurance (family included)
• Flexible summer and holiday hours; possibility to work remotely on an occasional pre-arranged basis
• Opportunities for professional development and advancement with responsibilities within the school

If interested, please send your CV to Ms Marisa Benitez, Headteacher's PA, at [email protected]. 

Deadline for applications: 15th April 2024

Applications will be considered on a rolling basis and short-listed candidates may be contacted before the closing date.